Last updated: 15/08/2026
This Privacy Policy explains how Electronic Recycling USA collects, uses, shares, and protects information about you when you visit our website at https://electronicrecyclingusa.com/ and use our electronics recycling and related services.
By accessing or using the Site and Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Site or Services.
1. Information We Collect
We may collect the following categories of information through the Site and in connection with our Services:
- Website activity: Data about your browsing activity on our Site, such as pages visited, time spent, links clicked, and referring/exit pages.
- Device and browser information: Technical information about the device or browser you use to access our Site, including IP address, browser type and version, operating system, device type, and (for mobile devices) unique device identifiers.
- Contact information: Name, email address, phone number, and mailing/billing address that you provide when requesting a quote, scheduling a pickup or drop- off, or contacting us.
- Account information: If you create an account, we may collect your username, password, and other details needed to create and manage your account.
- Customer service information: Information you provide to customer support, including survey responses, feedback, and details about your recycling requests.
- Financial information: Payment card numbers or other payment account details. These are collected and processed by our secure third‑party payment processors and are not stored on our servers.
- Third‑party information: Additional information about you from third parties (e.g., partners, referral sources, or data verification services) where we have the legal right to obtain it.
2. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Site and our electronics recycling Services.
- Process recycling requests, pickups, drop-offs, payments, and related transactions.
- Communicate with you about your account, orders, appointments, and service updates.
- Respond to your inquiries and provide customer support.
- Send service-related notifications (e.g., confirmations, policy changes, security alerts).
- Send marketing and promotional communications about our services (where permitted by law and with your consent where required).
- Measure, analyze, and improve Site performance and user experience.
- Detect, prevent, and address fraud, security incidents, and illegal activities.
- Comply with applicable laws, regulations, and legal processes.
3. How We Share Your Information
We do not sell your personal information. We may share your information in the following circumstances:
- With our service providers: Companies we contract with to help operate our business (e.g., hosting, payment processing, shipping/logistics, data analytics, email delivery, customer support). We require them to use your information only to provide services to us.
- With your service providers: Companies acting on your behalf (e.g., IT managers, asset management firms) who handle data related to your recycling requests.
- With our subsidiaries and related companies: Affiliates under common control with Electronic Recycling USA for business and operational purposes.
- In connection with legal proceedings: When we are legally obligated to do so (e.g., court order, subpoena), or when disclosure is necessary to exercise, establish, or defend our legal rights or those of third parties.
- In connection with a sale of our business: If a third party acquires some or all of our business or assets, we may disclose your information as part of that transaction.
- Aggregated or anonymized data: We may share aggregated, non-identifiable information with third parties for analytics, marketing, or other lawful purposes.
We may also share technical data about your browsing habits and device (including data from cookies and similar technologies) with advertising partners to enable targeted advertising, consistent with applicable law.
4. Cookies and Related Technologies
Our Site uses cookies, tracking pixels, and similar technologies. Cookies are small data files stored on your device that help us:
- Operate and personalize the Site.
- Remember your preferences and login status.
- Understand how you use the Sites.
- Deliver relevant content and ads on our Site and other websites.
You can control cookie settings through your browser. Disabling cookies may limit some Site functionality. We and our partners may also use other tracking technologies for analytics and advertising purposes.
5. Your Choices and Opting Out
You have the following choices regarding our use of your data:
- Targeted advertising opt-out: We work with advertising networks that adhere to
industry self-regulatory programs. You can opt out of targeted ads via:- The Network Advertising Initiative (NAI) opt-out tool.
- The Digital Advertising Alliance (DAA) opt-out tool (U.S.).
- The Digital Advertising Alliance of Canada (DAAC) opt-out tool.
- The European Interactive Digital Advertising Alliance (EDAA) “Your Online Choices” tool (for users in Europe).
- Note: Opting out may not stop all data collection; some data may still be collected for operational purposes (e.g., fraud prevention), but it will not be used to target ads to you.
- Email marketing opt-out: You can unsubscribe from marketing emails using the “unsubscribe” link in those emails or by contacting us directly.
- Access, correction, and deletion (where applicable): If you are located in the European Economic Area, California, or other jurisdictions with data protection laws, you may have rights to access, correct, update, or delete certain personal information we hold about you. To exercise these rights, contact us using the details in Section 9.
If you use multiple browsers or devices, you may need to opt out separately on each.
6. Data Retention
We retain identifiable personal information only for as long as necessary to:
- Provide our Services and fulfill the purposes described in this Privacy Policy.
- Comply with legal, tax, accounting, or regulatory requirements.
- Resolve disputes and enforce our agreements.
When data is no longer needed, we securely delete or anonymize it, or retain it in a form that does not identify you, where permitted by law.
7. Data Security
We implement technical, administrative, and organizational security measures designed to protect your information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access, and other unlawful forms of processing. These measures include encryption, access controls, and secure data transmission practices.
No method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. International Data Transfers
We may transfer the information we collect about you to countries other than the country where it was originally collected, for purposes such as data storage, processing, and service operation. These countries may have different data protection laws than your country.
When we transfer your information internationally, we take steps to protect it in line with this Privacy Policy and applicable laws. For example, for transfers from the European Economic Area to countries outside it, we may use EU-compliant data transfer agreements or other legally recognized safeguards.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. If we make material changes to our privacy practices, we will provide notice on the Site or by other appropriate means (such as email).
Your continued use of the Site and Services after changes constitutes acceptance of the updated Privacy Policy.
10. Contact Us
If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
- Email: electronicrecyclingusa@gmail.com
- Address: 311 Power House Road, Moncks Corner SC 29461
- Phone: 843-494-0338